FAQs About Appointments at Our Healthcare Facility

FAQs About Appointments at Our Healthcare Facility

How Do I Schedule a Medical or Dental Appointment?

If you have been determined eligible for services, call (434) 847-5866 to schedule your appointment. If you call and reach our voicemail, please leave a message. We will return your call as soon as possible, usually within 24 hours.

Volunteer interpreters may be available upon request to assist non-English speaking patients with their appointments.

If you have not been determined eligible for services, you will first have to schedule an eligibility screening interview. Call (434) 847-5866 to schedule your eligibility screening.

How Soon Can I Be Seen?

Providing care for people who are experiencing acute medical or dental problems is our highest priority, and we make every effort to see all patients as soon as possible. However, since most of our medical care and dental care is provided by volunteer healthcare professionals, wait times vary.

Is It Really Free?

Yes. If you qualify, the Free Clinic of Central Virginia’s medical, dental, pharmacy, and behavioral health services are offered free of charge, thanks to the support of volunteer healthcare professionals and community members as well as donations from patients, individuals, local businesses, and foundations.

We also receive funding through the Virginia Association of Free and Charitable Clinics. We receive no local or federal government funding.

You will be asked to make a donation between $5 and $10, depending upon the type of service you receive. This is a voluntary payment. No patient is ever denied services due to an inability to pay.

Where Can I Go for Primary Care If I Don’t Qualify for Care at the Free Clinic of Central Virginia?

Community Access Network provides reduced-cost healthcare services for people without health insurance, as well as healthcare services for people with Medicaid, Medicare, and private insurance. Call (434) 200-3366 to learn more.